Fudge boxes

International Delivery

Current Delays: There continue to be some international delivery delays.

Please note we have suspended deliveries to Italy. This is because there are serious IT problems in Italian customs. They currently face delays of at least several weeks before being processed by customs and delivered by Poste Italiane.

 

Costs of shipping to EU: Since January 2021, parcels to the EU now incur a handling fee or import tax. This cost is dependent on the country and the value of the parcel. As it varies from network to network, we can’t provide an estimate on this cost.


We ship across the world to almost every country! Here’s what you should know…

 

  • All International parcels to Europe and worldwide now come with a tracking number. This normally tracks the parcel through the network, however in some countries it may only track the signature on the parcel.

 

  • Royal Mail gives the delivery aim that parcels to Europe are normally received within 3 to 5 working days, and delivery to the rest of the world is in 5 to 8 working days. However, this is not a guarantee. Our experience has shown that parcels can take 10-15 working days. Currently, we estimate this as being more.

 

  • During busy periods such as Christmas all international parcels do take longer than usual. Should you have any questions prior to making your order please do contact us at mail@rolysfudge.co.uk.

 

  • Please ensure your address is correct! We cannot offer a refund where international addresses have been provided correctly.

 


International delivery costs (as of January 2022)

All costs are applied at checkout and are dependent on the weight of your parcel. However, see below for some rough ideas of costs. Please note none of these are inclusive of import and custom taxes, including parcels to Europe.

  • Europe: £10 for shipments up to 2kg.
  • USA and Canada: £17 for shipments up to 1kg; £23 for shipments up to 2kg.
  • Australia, China, Hong Kong, Taiwan, Singapore, India, South Africa and Japan: £19 for shipments up to 1kg; £24 for shipments up to 2kg.
  • Australia and Rest Of World: £23 for shipments up to 1kg; £37 for shipments up to 2kg.

 


Restrictions 

We are happy to deliver to almost all locations overseas.

Please check with your own country’s custom laws to ensure that your parcel will be safely delivered to you.

Countries where there are prohibitions in sending sugar and sugar confectionery (this list will be updated periodically): Saudi Arabia, Israel, Sudan, South Sudan, Syria, Bahrain, Thailand, Paraguay, Gabon, Nigeria. This means we are unable to ship to any of these countries.

Countries where there are restrictions in sending sugar and sugar confectionery (this list will be updated periodically): Portugal, Cyprus.  This means that although there is no prohibition in shipping to your country, you may experience delays.

Europe includes the following countries:Albania, Andorra, Armenia, Austria (EU), Azerbaijan, Azores (EU), Balearic Islands (EU), Belarus, Belgium (EU), Bosnia Herzegovina, Bulgaria (EU), Canary Islands, Corsica (EU), Croatia (EU), Cyprus (EU), Czech Republic (EU), Denmark (EU), Estonia (EU), Faroe Islands, Finland (EU), France (EU), Georgia, Germany (EU), Gibraltar (EU), Greece (EU), Greenland, Hungary (EU), Iceland, Irish Republic (EU), Italy (EU), Kazakhstan, Kosovo, Kyrgyzstan, Latvia (EU), Lechtenstein, Lithuania (EU), Luxembourg (EU), Macedonia, Madeira (EU), Malta (EU), Moldova, Monaco (EU), Montenegro, Netherlands (EU), Norway, Poland (EU), Portugal (EU), Romania (EU), Russia, San Marino, Serbia, Slovakia (EU), Slovenia (EU), Spain (EU), Sweden (EU), Switzerland, Tajikistan, Turkey, Turkmenistan, Ukraine, Uzbekistan, Vatican City State.