Security Compliance

ROLY’S FUDGE ON LINE LTD. and its security compliance is validated on a yearly basis by Trustwave. Based upon information provided by ROLY’S FUDGE ONLINE LTD regarding its policies, procedures, and technical systems that store, process and/or transmit cardholder data, ROLY’S FUDGE ONLINE LTD has performed the required procedures to validate compliance with the PCI DSS.

What do you do with my data and where is it stored?

On our online website (www.rolysfudge.co.uk)

Your data is stored in your Roly’s Fudge account on our online website. This data is what you share with Roly’s Fudge when you process your order (name, address, phone, email, address and name of recipient). We also use cookies (find out more here), which keeps your IP address at the time of your order and means your order can stay in your basket.

Your card information at no point is stored on www.rolysfudge.co.uk; it is transmitted to UPG who handles secure payments. Once your order has been paid for, you will be redirected back to our website.

Your Roly’s Fudge account is kept on the website www.rolysfudge.co.uk indefinitely and you are welcome to close it at anytime by contacting us. You can change your data by logging in or by contacting us at mail@rolysfudge.co.uk.

Any enquiries (wholesale, wedding, contact and franchise) are retained on the server and a copy is forwarded to mail@rolysfudge.co.uk; we retain these for up to 3 years on our email and indefinitely on our server – please email us if you would like any of these deleted.

To our email address (mail@rolysfudge.co.uk)

When you email us at mail@rolysfudge.co.uk, we store your email for up to 3 years.

This information may be passed on to another Roly’s Fudge shop in order to address the information within it or to place an order. Our Roly’s Fudge shops will either have a rolysfudge.co.uk email address or they will have an email address hosted under an external provider such as Gmail or Yahoo. You can request your data from that Roly’s Fudge shop by contacting them directly.

Our mailing list

When you subscribe to our newsletter, your email address and name (if given) is stored on Mailchimp. We never send your data out to any other related companies; it is only use for the occasional Roly’s Fudge marketing email.

Our newsletter is an opt in service on the bottom of our email footer or during the course of your order at Roly’s Fudge.

If you would like to be unsubscribed you can use the Unsubscribe link at the bottom of the email or you can contact us directly.

Phone Orders

For phone orders, we will require your card number, expiry date and security code. These are used only for the process of charging your card the amount stipulated at the time of the phone order. This information is securely stored and destroyed within a set amount of time.